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Strategies often proposed to combat the growing traffic congestion problems of urban environments target enhancements to increase the use of bus transit. Therefore, service providers are keen to identify and understand factors that could attract more transit riders. Other than affordability, most researchers...
The objectives of this study are to identify data needs for assessing demand-response transit (DRT) level of service, develop a data collection tool for obtaining those data, and develop a method for assessing DRT levels of service and prioritizing needs for service improvements. A survey was developed...
