eLearning Courses

SURCOM and the National Rural Transit Assistance Program have teamed up to offer these eLearning courses specifically designed for small urban, rural and tribal transit providers. When you click on a course title, you will be asked to log into your National RTAP eLearning account. If you are a first time user, you can register to create a new account.

Financial Management Brief - The Basics

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HR Training Short - Performance Appraisal

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Strategic Planning

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• HR Training Short - Interview Questions
  The third in a series of "HR Shorts" designed to be viewed in 10 minutes, or less. Learn about tips and techniques for developing transit-specific interview questions as a part of your comprehensive human resource program.
• HR Training Short - Employee Recognition
  The second in a series of "HR Shorts" designed to be viewed in 10 minutes, or less. Learn about how important recognizing employee performance is to your transit agency's comprehensive human resource program.
• HR Training Short - Onboarding
  The first in a series of "HR Shorts" designed to be viewed in 10 minutes, or less. Learn about how important the employee onboarding process is to your transit agency's comprehensive human resource program.
• Crisis Management for Rural and Tribal Transit Providers
  Self-paced course designed to assist rural and tribal transit managers with the basics of crisis management.
• Grant Writing for Rural and Tribal Transit Providers
  Self-paced course designed to assist rural and tribal transit managers with grant writing. The course will focus on basic structure and best practices.
• FTA 101 Training
  Provides information about the history, background and functions of the Federal Transit Administration as it relates to the work of transit managers in a state department of transportation.
• Customer Service for Rural and Tribal Transit Providers
  Self-paced course designed to assist rural and tribal transit managers, drivers, and frontline staff in delivering great customer service to the communities where they operate.