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Research Reports
Report SearchVoluntary turnover rates among truckload carriers are extremely high, ranging from 50 to more than 100 percent annually. These high turnover rates result in elevated costs for carriers in terms of recruitment and training as well as costs associated with reduced productivity and decreased customer satisfaction... The initial part of the study identifies a hypothetical career path based on theories of industrial psychology. This is followed with an in-depth analysis of what drivers' perceptions are of a career path that would improve job satisfaction. A final component of the study identifies management's perceptions... This paper explores the determination of commercial vehicle driver attitudes and the effect of these attitudes on driving performance, job satisfaction, and turnover. It was hypothesized that if a relationship is found, it may then be worthwhile to select applicants with the highest potential for good... The purpose of this paper is two-fold: 1) to develop a conceptual framework which provides a pragmatic justification for being concerned about job satisfaction from a business perspective; and 2) present some empirical evidence resulting from a national study of drivers conducted at the Upper Great Plains... The purpose of this study is to examine the relationships between career stage, time spent on the road, and driver work-related attitudes. Three phenomena make the study of truck driver attitudes salient to carriers and shippers. First, turnover among truck drivers has traditionally been very high. Research... This paper examines the results of a 1990 study conducted to determine what contributes and detracts from job satisfaction for drivers as a means of addressing the driver turnover/retention issue. A total of 3,910 drivers responded to a 20-page, 68-question survey resulting in a 34 percent response rate.... This study seeks to provide truckload carrier management information to improve their human resource management strategies. It has been shown that job satisfaction is related to turnover, and turnover results in increased costs for the firm. Thus, this study seeks to lower carrier costs by focusing on... This study looks at drivers' opinions about specific areas of their work and how important these areas are to their job satisfaction. Management's perceptions are compared to drivers' opinions. Job satisfaction is theoretically linked to driver productivity, turnover, new entrants, and few drivers exiting... The motor carrier industry faces a costly problem with driver turnover and a general driver shortage. This paper looks at drivers' opinions about specific areas of their work and how important these areas are to their job satisfaction. Management's perceptions of drivers are also addressed and compared... This document contains a report based on two online surveys conducted by the Small Urban and Rural Transit Center (SURTC), Upper Great Plains Transportation Institute, NDSU, during the 2019 spring semester. The first survey captured the NDSU student experience with Metro Area Transit (MATBUS) and students'... |
