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Research Reports
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Title:Job Satisfaction of U.S. Commercial Drivers
Authors:Gene Griffin, Julie Rodriguez, and Brenda Lantz
Publication Date:Jun 1992
Report #:DP-90
TRID #:00667610
Keywords:data collection, employees, job satisfaction, questionnaires, surveys, truck drivers, trucking
Type:Research Report – Department Publications



This study seeks to provide truckload carrier management information to improve their human resource management strategies. It has been shown that job satisfaction is related to turnover, and turnover results in increased costs for the firm. Thus, this study seeks to lower carrier costs by focusing on causes of driver job satisfaction using Herzberg's two-factor theory. Management can use this information to improve job satisfaction of drivers and, in turn, reduce turnover.

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