Upper Great Plains Transportation Institute

Research Reports
Report Details

Title:
Food Industry Customer Service Survey: Survey Procedures
Authors:
Publication Date:
Nov 1994
Report #:
SP-124
TRID #:
Keywords:
Type:
Research Report – Staff Papers

Abstract

The objectives of the survey were two-fold: 1) assess customer requirements and expectations in the food service industry, and 2) determine customer satisfaction regarding Food Services of America.