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Research Reports |
| Title: | Food Industry Customer Service Survey: Survey Procedures |
| Authors: | Brad Monson |
| Publication Date: | Nov 1994 |
| Report #: | SP-124 |
| TRID #: | 01848397 |
| Keywords: | customer satisfaction, delivery service, food, surveys |
| Type: | Research Report – Staff Papers |
The objectives of the survey were two-fold: 1) assess customer requirements and expectations in the food service industry, and 2) determine customer satisfaction regarding Food Services of America.
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