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Research Reports
Report Details

Title:Food Industry Customer Service Survey: Survey Procedures
Authors:Brad Monson
Publication Date:Nov 1994
Report #:SP-124
TRID #:01848397
Keywords:customer satisfaction, delivery service, food, surveys
Type:Research Report – Staff Papers


The objectives of the survey were two-fold: 1) assess customer requirements and expectations in the food service industry, and 2) determine customer satisfaction regarding Food Services of America.

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