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Title:Using Topic Modeling to Identify Public Opinion on Public Transportation During the COVID-19 Pandemic
Authors:Ali Rahim Taleqani, Kenechukwu Ezekwem, Antonio Molina, Taraneh Askarzadeh, Narendra Malalgoda, Jill Hough, and Jeremy Mattson
Publication Date:Aug 2021
Report #:SP-187
TRID #:01780668
Keywords:COVID-19, public opinion, public transit, social media
Type:Research Report – Staff Papers


This study examines public opinion toward transit during the COVID-19 pandemic. This was accomplished through topic modeling using social media posts on Twitter. Results showed how discussion regarding public transit changed during the first several months of 2020. This study also shared lessons learned while developing the problem statement and methodology.

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