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Research Reports Filter by Keyword9 report(s) found with customer satisfaction in the keywords field 1 - 9 of 9 This document contains a report based on two online surveys conducted by the Small Urban and Rural Transit Center (SURTC), Upper Great Plains Transportation Institute, NDSU, during the 2019 spring semester. The first survey captured the NDSU student experience with Metro Area Transit (MATBUS) and students'... Bus Rapid Transit (BRT) is becoming one of the most popular transit services in the United States. BRT is a viable option for many cities and can offer commuters travel times comparable to those experienced in private cars. With about 100 miles of BRT service scheduled for deployment in future years... The Small Urban & Rural Transit Center (SURTC) conducted surveys of NDSU students during the fall and spring semesters of 2010-2011 regarding travel behavior and experience with Metro Area Transit (MATBUS). An on-vehicle survey of MATBUS riders on two NDSU campus routes was conducted in the winter of... The study involved collecting and reporting information on the travel behavior of UND students; collecting and reporting information on their preferences and attitudes toward campus shuttle services; analyzing shuttle service passenger trip data; evaluating existing shuttle services; and providing both... With ever-increasing traffic demand and price of fossil fuels public transit becomes more popular transportation mode than ever before, especially in the fast growing regions such as Salt Lake City Metropolitan Region. Wasatch Front Regional Council (WFRC) (a local Metropolitan Planning Organization)... The Metropolitan Area Transit System (MAT) is the public bus system for the cities of Fargo, Moorhead, and West Fargo. The city of Fargo wants to better understand rider's satisfaction with the Metropolitan Area Transit system's current bus service. The Fargo/West Fargo portion of Metropolitan Area... The Upper Great Plains Transportation Institute (UGPTI) developed a survey to identify the transportation needs and measure how well the needs of the disadvantaged population are being met. The UGPTI worked with four Centers for Independent Living that serve the state of North Dakota. Each of the centers... This paper summarizes the results of a study on direct assessment of rural user needs in Montana, North Dakota and South Dakota. The objective was to assess rural road users and providers perceptions of rural road needs. Different rural road user groups were identified to obtain a representative sample... The objectives of the survey were two-fold: 1) assess customer requirements and expectations in the food service industry, and 2) determine customer satisfaction regarding Food Services of America.
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