Voluntary turnover rates among truckload carriers are extremely high, ranging from 50 to more than 100 percent annually. These high turnover rates result in elevated costs for carriers in terms of recruitment and training as well as costs associated with reduced productivity and decreased customer satisfaction...

This study examined LTL carriers in the mountain-plains region of North Dakota, South Dakota, Montana, and Wyoming. Many rural communities rely on the LTL industry for freight movements in and out of the region. The level of LTL service in the mountain-plains region is unknown in a post regulated environment.