Acknowledgements

The authors wish to acknowledge and thank the Federal Transit Administration and the Joint Program Office of the U.S. Department of Transportation for the funding to conduct the research and those who contributed to this report by giving of their time and sharing related information and insights. Special thanks go to Dan Dirks and Ron Ristau at SMART, Linda Frye with the City of Livonia, Fred Barbet Macomb County Ombudsperson for SMART, Lori Depauw with the Shelby Township Senior Center, Jeff Rummery and Kain McClelland at R.Y.D.E., Dale Gibbs at Good Samaritan Health Services in Kearney, NE, and Roxanne Bossert at NDinfo.org. This report would not have been possible without their dedication and assistance.

Disclaimer

The contents presented in this report are the sole responsibility of the Small Urban & Rural Transit Center and the authors.